The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. On-the-job training and orientation are provided. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The job requires communicating with customers and co-workers in person and by telephone, following written instructions, processing orders, handling money, and entering orders using a keyboard or touch screen. The position involves working around changing temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and frequent use of hands and arms. Store team members may also be required to deliver products by car, deliver flyers and door hangers, and navigate delivery locations, including stairs and adverse terrain. Delivery duties require a valid driver's license with a safe driving record and access to an insured vehicle.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed