Assistant Manager(06579) -3705 N Belt Line Rd, Ste 100

Domino's Franchise•Sunnyvale, TX

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. On-the-job training and orientation are provided. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The job requires communicating with customers and co-workers in person and by telephone, following written instructions, processing orders, handling money, and entering orders using a keyboard or touch screen. The position involves working around changing temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and frequent use of hands and arms. Store team members may also be required to deliver products by car, deliver flyers and door hangers, and navigate delivery locations, including stairs and adverse terrain. Delivery duties require a valid driver's license with a safe driving record and access to an insured vehicle.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigation skills to read a map and locate addresses within the delivery area, and ability to navigate adverse terrain and delivery sites.

Responsibilities

  • Oversee all activities during the shift.
  • Control costs, inventory, cash, and food management.
  • Manage staffing and paperwork.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following all policies and procedures and expecting the same from crew members.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service and manage customer relations.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients and supplies, and prepare products.
  • Receive and process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • When assigned delivery duties, deliver products to customers, deliver flyers and door hangers, and navigate delivery locations.
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