About The Position

AHRC New York City is hiring Assistant Managers for multiple Queens group home residences. The Assistant Manager collaborates with the Residence Manager and other management team members to oversee all aspects of the assigned community residential program. The role helps ensure regulatory compliance and quality assurance, supervises direct support employees, supports resident services and care, and contributes to the smooth operation of the residence. The position pays $45,150–$50,400 per year, with overtime if warranted and a $750 annual bonus upon completion and passing of AHRC NYC’s Defensive Driving class if driving is required. The weekly schedule includes one weekend day, two consecutive days off (Friday/Saturday or Sunday/Monday), and a combination of day and evening shifts; there are no overnight shifts. A valid New York or Tri-State driver’s license in good standing for more than one year is required.

Requirements

  • Experience working with individuals with intellectual and developmental disabilities is required.
  • Knowledge of intellectual and developmental disabilities and OPWDD regulations.
  • High school diploma or GED.
  • At least 3 years of Direct Support Professional experience at an OPWDD-certified residence.
  • Valid New York or Tri-State driver’s license held for more than one year and in good standing.
  • Willingness to work one day each weekend.
  • Ability to assist in planning, organizing, developing, and implementing program policies and procedures in a timely and consistent manner.
  • Ability to deal diplomatically with personnel, residents, family members, visitors, government agencies, and the general public.

Nice To Haves

  • Experience supervising staff in a residential setting is preferred but not required.

Responsibilities

  • Help ensure ongoing compliance with applicable state and federal regulations and quality assurance requirements.
  • Provide direct supervision and guidance to direct support employees assigned to the residence.
  • Work with the Residence Manager on mandated written staff evaluations and help oversee disciplinary actions related to staff performance.
  • Provide service coverage according to the schedule established by the Residence Manager, including coverage when schedules change because of staff shortages or residents’ emerging needs.
  • Support smooth residence operations, including compliance with agency and funder policies concerning house and vehicle maintenance, fire safety, and residents’ and personnel files.
  • Collaborate with the Residence Manager to plan each resident’s individualized services and care, addressing daily and longer-term needs and residents’ interests, preferences, strengths, and capabilities.
  • When assigned oversight of medical services, work with clinical staff to monitor medical-service activities, records, appointments, medication administration, and referrals.
  • Ensure residents have adequate food, clothing, personal hygiene items, and other personal belongings needed in the home.
  • Work with the Residence Manager and Treatment Coordinator to review active treatment services and residential habilitation outcomes, attend team meetings, and evaluate activity schedules and documentation.
  • Help develop and recommend ideas and outcomes to improve residents’ quality of life.
  • Attend and successfully complete required training and skills-development courses, and provide training to residence staff as needed.

Benefits

  • Low-cost, high-quality medical insurance with single and family plans
  • Paid sick, personal, and vacation time
  • Paid training
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • Referral program
  • 403(b) retirement plan
  • 403(b) company match
  • Life insurance
  • Employee discount
  • Flexible Spending account
  • $750 annual bonus upon completion and passing of the Defensive Driving class, if driving is required
  • Overtime if warranted
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