Assistant Manager (Jamba Ridgedale Center - Minnetonka, MN)

Auntie Anne's/Cinnabon/Jamba Juice/Carvel•Minnetonka, MN
•$17 - $18•Onsite

About The Position

Fresh Dining Concepts is seeking a people-focused Jamba Assistant Manager to support store performance and deliver exceptional guest experiences. This hands-on leadership role supports store operations, team development, sales performance, and execution of brand standards. The Assistant Manager supports the General Manager in leading, developing, and motivating Team Members and Shift Managers while helping ensure brand excellence and operational efficiency. The role involves supporting daily operations, including food preparation and guest interactions; contributing to sales growth and financial results; and helping manage inventory, ordering, and food and labor costs. The Assistant Manager also helps recruit, train, coach, and develop team members, addresses guest feedback, and partners with store, regional, and corporate leaders to meet brand standards. The position requires standing and walking for extended periods, bending and squatting, repetitive hand and arm movements, and lifting more than 50 pounds. The work takes place in a fast-paced, high-pressure environment. The employee must be flexible to work extended or irregular hours within applicable laws and available for nights, weekends, and holidays. Effective English communication is needed for safety and operational purposes, and the role requires evaluating products by taste, appearance, and smell.

Requirements

  • Minimum age of 18 years.
  • High school diploma or equivalent (GED) required.
  • At least 1–2 years of successful supervisory or management experience.
  • Current ServSafe certification, or ability to obtain one within 30 days of hire.
  • Experience coaching and developing teams in a retail or restaurant environment.
  • Strong leadership, interpersonal, and communication skills.
  • Proven analytical and problem-solving abilities.
  • Excellent organization and planning skills.
  • Ability to make sound decisions and influence others effectively.
  • Self-motivated with a strong sense of ownership and accountability.
  • Proficiency in Microsoft Office, email, and basic computer applications.
  • Availability to work nights, weekends, and holidays.
  • Reliable transportation.
  • Ability to stand and walk for extended periods; bend, squat, and perform repetitive hand and arm movements; and lift more than 50 pounds.
  • Comfort working in a fast-paced, high-pressure environment.
  • Flexibility to work extended or irregular hours within applicable laws.
  • Ability to communicate effectively in English for safety and operational purposes.
  • Ability to evaluate products by taste, appearance, and smell.

Nice To Haves

  • Bachelor’s degree in Business or a related field, or equivalent experience.
  • Experience supporting sales, labor, food cost, or other store performance goals.
  • Experience supervising hourly team members.
  • Hospitality, retail, or restaurant experience.
  • Background in nutrition.

Responsibilities

  • Lead and model exceptional guest service.
  • Support daily store operations, including food preparation and guest interactions.
  • Assist in driving sales performance, revenue growth, and profitability.
  • Support inventory, ordering, and food and labor cost controls.
  • Help recruit, train, coach, and develop a high-performing team.
  • Support training and development of new hires.
  • Execute strategies to enhance guest satisfaction and loyalty.
  • Address guest feedback and resolve concerns professionally.
  • Partner with the General Manager, regional leaders, and corporate leaders to ensure brand standards are met.
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