Assistant Store Manager (Full-time) - Bessemer, AL

Hibbett•Bessemer, AL

10d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of the store’s product areas and departments, adherence to the standards in the visual manual, and a commitment to outstanding customer service and merchandise promotion. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The position assists with store asset control, action planning, selling, restocking, merchandising, ordering, scheduling, personnel recruiting, training, and evaluation. It monitors inventory, sales statistics, and expenses; guides employees and customers; directs staff; communicates inventory movement and customer trends to the Store Manager; and helps maintain customer-service quality. The Assistant Manager also performs administrative duties, promotes and sells the company’s services and merchandise, follows company policies and procedures, and helps protect company assets and financial information through effective internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Help maintain quality customer service and provide assistance to customers, including during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards.
Protect company assets and financial information by supporting accurate and effective internal controls and reporting potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing work, and resolving problems.