Assistant Store Manager (Full-time) - Demopolis, AL

Hibbett•Demopolis, AL

10d

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining the methods and approaches needed to accomplish store goals. The role requires knowledge of each product area or department and adherence to policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and provides outstanding customer service, assumes supervisory control when the Store Manager is absent, and is trained in Store Manager responsibilities. The Assistant Manager helps manage store assets, personnel, inventory, sales, expenses, merchandising, and day-to-day departmental responsibilities. When the Store Manager is absent, the Assistant Manager supervises employees and directs store operations in accordance with company policies and applicable laws.

Requirements

Experience working in a retail environment, preferably in footwear and athletic apparel.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager on action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Provide extraordinary customer service, including greeting and assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell Hibbett I City Gear services and merchandise.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring accurate and effective internal controls and reporting potential fraud risks to management or appropriate officials.
In the Store Manager’s absence, supervise employees, interview and train employees, plan and assign work, direct work, and resolve problems.