Assistant Manager(03881) - Lake Mary, FL

Domino's Franchise•Lake Mary, FL

About The Position

Domino’s Pizza is hiring an Assistant Manager to oversee store operations during assigned shifts and help deliver excellent customer service. The role is responsible for cost, inventory, and cash controls; staffing; paperwork; food management; cleanliness; marketing; profitability; and ensuring the crew follows company policies and procedures. Assistant Managers set an example for team members and help maintain the store’s standards and image. The position also involves general store team-member duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations. A valid driver’s license and access to an insured vehicle are required for delivery. Work takes place in a Domino’s store and may include exposure to variable temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries. The role involves prolonged standing and frequent walking, reaching, hand use, bending, and other physical tasks. Lifting and carrying items weighing up to 50 pounds may be required, along with occasional climbing stairs or ladders.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Valid driver’s license with a safe driving record that meets company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Far vision and night vision for driving.

Responsibilities

  • Take responsibility for everything that happens during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures, expecting the same of team members.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain the store’s image and standards and provide great customer service.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
  • Navigate delivery areas and customer locations, including adverse terrain and multi-story buildings.
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