Assistant Manager

Domino's FranchiseNaperville, IL
Onsite

About The Position

A Domino's Assistant Manager oversees store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training. Key duties include maintaining food quality and safety, handling customer issues, optimizing store profitability through cost control, and stepping in for the Store Manager as needed to ensure smooth daily operations.

Requirements

  • Excellent interpersonal and communication skills to interact with staff and customers.
  • Ability to work efficiently and effectively in a high-pressure, fast-paced setting.
  • Detail-oriented with strong organizational abilities for managing various tasks.
  • Strong ability to lead, motivate, and manage a team effectively.

Nice To Haves

  • Previous experience in food service or retail management is often preferred.
  • Having reliable transportation and ability and desire to deliver is a strength.

Responsibilities

  • Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.
  • Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.
  • Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.
  • Assist with staff scheduling, labor management, hiring, training, and record-keeping.
  • Support the Store Manager in achieving sales, service, and profitability targets, implementing company policies, and contributing to marketing efforts.
  • Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.
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