Assistant Manager

Avis Budget of Wisconsin • Madison, WI

18h • $60,000 - $70,000 • Onsite

About The Position

As an Assistant Manager at our Madison airport location, you will play a critical role in overseeing daily operations, supporting staff development, and ensuring an exceptional customer experience. Under the direction of the Airport Manager, you will help foster a positive team environment while coaching and mentoring employees to enhance their sales and customer service skills.

Requirements

• Previous supervisory experience required.
• Strong verbal communication skills to effectively interact with customers, co-workers, and management.
• Ability to work effectively in a fast-paced environment.
• Must be physically able to assist customers at the rental counter, including standing for extended periods.
• Ability to work flexible schedules which may include evenings, weekends, and holidays, as scheduled.
• Able to effectively handle confidential information.
• Must be at least 18 years of age.
• Must have a valid state driver’s license and good driving record.

Responsibilities

• Oversee the day-to-day operational activities of the airport location.
• Foster a positive and collaborative team environment.
• Motivate, coach, and develop staff to excel in sales and customer service.
• Assist in hiring, training, evaluating, and scheduling employees.
• Report all aspects of productivity to the Airport Manager.
• Engage with customers in a professional and friendly manner, handling inquiries and concerns effectively.
• Ensure a seamless customer experience while promoting additional products and services.
• Work a flexible schedule, including mid-shifts, evenings and weekends.

Benefits

• Paid time Off (PTO) that begins accruing from day one.
• Paid holidays, including your birthday!
• Comprehensive benefit package for full-time employees, including medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with generous company match.
• Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases.
• Access to employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed