Assistant Manager

Gas N Wash•Homer Glen, IL

2d•Onsite

About The Position

The Assistant Manager will support the Store Manager in daily store operations and overall performance. This role involves supervising, training, and motivating team members, providing excellent customer service, and overseeing various operational aspects of the store. The Assistant Manager will also be responsible for promoting the Gas N Wash rewards program, ensuring store standards are met, and assisting with inventory and administrative tasks.

Requirements

Must be 21+ years old
High school diploma or equivalent required
3+ years customer service supervisory experience (retail experience preferred)
Strong leadership and team management skills
Excellent communication and problem-solving abilities
Ability to multitask and work in a fast-paced environment
Reliable, organized, and detail-oriented
Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods including Holidays
Must have a valid Driver’s License and reliable transportation with the ability to travel to varies Gas N Wash locations for training purposes and business purposes

Responsibilities

Support the Store Manager in daily store operations and overall performance
Supervise, train, and motivate team members
Provide excellent customer service and resolve customer concerns
Oversee cash handling, register operations, and shift reconciliation
Promote and drive enrollment in the Gas N Wash rewards/loyalty program
Ensure store cleanliness, organization, and compliance with company standards
Assist with inventory management, ordering, and stock control
Enforce company policies and safety procedures
Ensures that all necessary store reports and paperwork are completed accurately
Assist with opening and closing procedures
Handles escalated customer concerns and emergencies in absence of the General Manager