Assistant Manager - NEW West Side Location

Get n Go•Wayne Township, SD

2d•Onsite

About The Position

The Assistant Manager will be responsible for providing friendly, outgoing, and professional customer service, resolving customer concerns effectively, and building positive relationships with customers. This role involves leading by example in a fast-paced environment, motivating and directing store staff, and ensuring team members deliver fast, friendly, and personalized service. The Assistant Manager will also be responsible for daily bookkeeping, bank deposits, maintaining company policies, safety standards, and procedures, and assisting with recruiting, training, and managing employees. Additionally, they will support monthly store meetings and customer service initiatives, maintain working knowledge of POS systems, and assist with daily operations including reporting, banking, pricing updates, safety compliance, fuel equipment, and facility management. A strong understanding of federal, state, and local laws related to retail operations and employment practices is also required.

Requirements

High school diploma or equivalent required; some college coursework preferred.
Previous leadership experience in a fast-paced retail, food service, or fuel environment.
Strong customer service, communication, and interpersonal skills.
Ability to communicate effectively with customers, employees, vendors, and management; ability to read, write, speak, and understand English.
Demonstrated judgment and problem-solving skills when addressing customer or employee issues.
Proficient in basic computer applications, including Microsoft Word and Excel; working knowledge of email and internet use.
Strong math skills, including 10-key proficiency; high attention to detail and accuracy.
Ability to meet deadlines, multitask, and work effectively under pressure.
Ability to stand and walk for extended periods (8–10 hours) on concrete or tile surfaces.
Ability to perform product merchandising and replenishment tasks, including bending, kneeling, stooping, squatting, reaching, pushing, pulling, and lifting up to 50 pounds.
Ability to carry trash containers and lift contents into exterior bins; occasional use of step ladders.
Ability to sweep, mop, and maintain interior and exterior store areas and equipment, including snow removal.
Ability to work independently or as part of a team.
Availability to work early mornings, evenings, weekends, holidays, and the store’s busiest days.
Ability to work in freezers and coolers (approximately 10°F) for up to 30 minutes at a time.
Ability to tolerate exposure to gasoline fumes and cleaning products.
Valid driver’s license.
Access to a reliable vehicle.
Ability to provide proof of current auto insurance coverage.

Nice To Haves

Some college coursework preferred.

Responsibilities

Provide friendly, outgoing, and professional customer service, including resolving customer concerns effectively.
Build and maintain positive relationships with customers while ensuring team members consistently deliver fast, friendly, and personalized service.
Lead by example in a fast-paced environment; remain self-motivated, adaptable, and able to multitask efficiently.
Motivate, direct, and support store staff to meet performance expectations.
Reconcile multiple shift reports; complete daily bookkeeping and bank deposits accurately.
Demonstrate assertive leadership by delegating tasks and ensuring completion of shift duty requirements.
Maintain responsive and professional communication with the Store Manager and assigned Sales Associates.
Ensure company policies, safety standards, and procedures are followed consistently.
Assist with recruiting, training, evaluating, and managing employees.
Support and participate in monthly store meetings and customer service initiatives.
Maintain working knowledge of POS systems and transaction devices.
Assist with daily operations including reporting, banking, pricing updates, safety compliance, fuel equipment, and facility management.
Understand and apply federal, state, and local laws related to retail operations and employment practices.