Assistant Manager (08619) - 2551 Lakewood Ranch Blvd

Domino's Franchise•Lakewood Ranch, FL

About The Position

The Assistant Manager leads store operations during their shift and is responsible for the success of the store and its staff. The role includes managing staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store cleanliness, marketing, profitability, and customer service. The Assistant Manager follows company policies and procedures and sets an example for the crew while supporting their training and development. The position offers opportunities for career progression, including advancement to general manager and franchise owner. The role also involves operating store equipment, stocking and preparing products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Work is primarily performed standing and includes frequent hand use, repetitive tasks, and customer and coworker communication. Conditions may include variable or adverse weather during outside tasks, a wide range of in-store temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, and sharp or moving parts. Physical activities include walking short distances; lifting and carrying supplies weighing up to 50 pounds; pushing or pulling trays on dollies; occasional climbing, stooping, crouching, and squatting; and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to lift and handle deliveries weighing up to 50 pounds.
Ability to stand for most tasks and walk short distances for short durations.
Ability to perform continuous reaching and hand tasks throughout the day.
Ability to navigate stairs or climb a ladder infrequently for tasks such as changing sign prices, washing walls, or performing maintenance.
Ability to work in varying and sometimes adverse weather conditions during outside tasks and in store temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas.
Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces and tools, and sharp edges or moving mechanical parts.
Near- and mid-range vision, depth perception, and ability to differentiate between hot and cold surfaces.
Ability to talk and hear on the telephone.
Transportation to and from work.

Responsibilities

Manage everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all company policies and procedures.
Oversee staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to standards.
Provide great customer service and manage customer relations.
Operate store equipment and stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders by telephone and in person.
Transport bulk product deliveries using a hand truck and lift, carry, push, or pull supplies and trays as needed.
Support and encourage team members’ training and development.