Assistant Manager(08465) - 31744 Castaic Rd. #102

Domino's Franchise•Castaic, CA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, customer relations, store cleanliness, marketing, and profitability. The role sets an example for the crew by following all company policies and procedures and expecting the same from team members. Duties also include completing paperwork, working to a schedule, maintaining store standards and a professional image, providing great customer service, and maintaining attendance and punctuality. The position also includes general store team-member duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The job description also includes delivery-specific duties: delivering products by car to customers, delivering flyers and door hangers, and navigating delivery locations and terrain. The work involves standing and walking for much of the shift, completing paperwork while seated, and regularly reaching, bending, and using hands. Team members may unload deliveries and lift cases weighing up to 50 pounds, carry supplies, move trays on dollies, and occasionally climb stairs or ladders. Work conditions include varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery duties involve driving and exposure to weather, with possible navigation of multiple flights of stairs.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory, cash, food, staffing, and customer relations.
  • Follow all policies and procedures and set an example for the crew.
  • Complete paperwork and work to a schedule.
  • Maintain store image, standards, cleanliness, customer service, attendance, punctuality, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
  • Navigate delivery areas and customer locations while carrying products.
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