Assistant Manager-Avon
About The Position
The Assistant Manager assists the Branch Manager with complex technical and administrative work involving independent judgment and knowledge of library department and branch operations. As a member of management, the Assistant Manager supports organizational goals and strategy, supervises and develops employees, manages budgets and resources, and oversees vendors and service providers. The role helps manage daily branch operations, building conditions, staff scheduling and training, programming, records, and patron reference requests. It may also involve acting as the person in charge at branch locations, serving on committees, and traveling locally between library branches.
Requirements
- Bachelor's degree required.
- Knowledge of professional library principles, methods, techniques, and procedures.
- Knowledge of all Public Services positions and duties.
- Knowledge of reader interest levels.
- Skill in working with collective bargaining.
- Ability to lead, plan, and supervise the work of others with direction from the Branch Manager.
- Ability to lead and facilitate small groups.
- Ability to use discretion and integrity when handling sensitive labor-relations and management information, including negotiations, grievances, and personnel decisions, consistent with the responsibilities and legal obligations of a confidential employee.
- Ability to travel locally to library branches.
- Ability to use a computer and job-related software or systems, including email/calendar software, internet/intranet browsers, word processing, spreadsheets, database software, and library systems.
- Pre-employment drug screening is required.
- Criminal background and education verification checks are required.
Nice To Haves
- Master's degree preferred.
- OLC certification preferred.
- Two or more years of relevant experience preferred.
- Zero or more years of supervisory experience preferred.
Responsibilities
- Assist the Branch Manager with complex technical and administrative tasks related to library department or branch operations.
- Supervise employees; provide direction, coaching, training, and development; participate in hiring; and manage performance.
- Manage budgets and resources effectively and efficiently.
- Manage vendors and outside service providers, set expectations, and hold them accountable.
- Oversee the physical plant, including cleanliness, safety, and security, and report problems to the Facilities Manager or immediate supervisor.
- Review and submit staff timesheets.
- Prepare and distribute staff two-week schedules and weekly Public Services desk schedules.
- Train current and new staff as needed.
- Assist the manager with employee evaluations and development.
- Assist with implementing branch programs and events.
- Lead daily operations of a library department or branch, monitor operations, and recommend adjustments or improvements.
- Enter system-wide IT tickets with CLEVNET as needed.
- Assist at Public Service desks as needed.
- Alternate with other Persons-in-Charge to oversee any branch location as needed.
- Participate in special committees within the library or community as appropriate.
- Communicate with staff, patrons, community members, individuals, and groups; prepare correspondence; and hear and resolve complaints.
- Monitor hold report lists and patron requests as needed, and prepare weeding lists.
- Review and respond to patron web requests.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
