Assistant Manager BOH - Towson, MD

Fogo de Chão • Towson, MD

1d • $60,000 - $80,000

About The Position

Fogo de Chão is hiring a Restaurant Assistant Manager to help deliver an unforgettable dining experience and support the company’s mission to care for its team, guests, and communities. The role involves supervising restaurant team members, managing guest service and restaurant operations, and supporting team development. The position requires five years of restaurant operations experience; churrasco and churrascaria cuisine knowledge is preferred. A high school diploma or equivalent is required, while a bachelor’s degree in hotel or restaurant management is desirable. A combination of experience and education will be considered. Occasional travel is required.

Requirements

• Five years of restaurant operations experience.
• High school diploma or equivalent.
• Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
• Proficiency in Microsoft Office.
• Occasional travel required.
• Ability to frequently lift and/or move up to 25 pounds.
• High level of endurance and mental acuity and toughness to manage conflict and handle high-stress situations.
• Competencies include decisive judgment, adapting to change, planning and organizing, driving for results, guest service, managing others, coaching and developing team members, resilience, teamwork and collaboration, following policies and procedures, and functional acumen.

Nice To Haves

• Three years of churrasco and churrascaria cuisine knowledge.
• Bachelor’s degree in hotel or restaurant management.
• Experience with Aloha Point of Sale, Hotschedules, Workday, GuestBridge, or MenuLink.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain restaurant team members.
• Use GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure employees have completed and maintain unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Manage inventory, forecasting, and target setting.
• Promote EcoSure program management and action plans.
• Communicate safety policies and procedures and ensure they are followed.
• Ensure the safety of guests and team members.
• Deliver a satisfying guest experience.

Benefits

• Medical insurance for full-time team members, available on the first of the month following the start date.
• Dental insurance for full-time team members, available on the first of the month following the start date.
• Vision insurance for full-time team members, available on the first of the month following the start date.
• Company-paid life insurance where allowed.
• Company-paid short-term disability where allowed.
• Voluntary benefits including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED