Assistant Manager - Waterpark Front Desk
About The Position
Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Assistant Manager. In this role, you will be responsible for ensuring attentive, friendly, creative, and effective operations at the Waterpark Front Desk both indoors and outdoors. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest and associate experience by ensuring exceptional service delivery through effective team leadership, prompt issue resolution, and a welcoming environment.
Requirements
- At least 2 years of related experience, or any equivalent combination of experience and training in events/experience management
- Previous hospitality or related experience helpful.
Responsibilities
- Responsible for assisting with, positioning, staffing, training, safety, and guest/associate satisfaction
- Assist in managing proper rates for Day-Pass Waterpark Admission, and Cabana/Bungalow’s and premium seating.
- Assist with day to day office operations.
Benefits
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
