Assistant Manager - Treasury and Cash Operations, Maison Madison

Hermès • New York, NY

2d • $66,560 - $77,653 • Onsite

About The Position

The Assistant Manager of Treasury & Cash Operations will support cash office operations, including Selling & Service Assistants, remote sales, and store-to-store transfers. This role ensures strong internal controls, audit readiness, and accurate transaction management, while maintaining system integrity and resolving discrepancies. The position partners closely with Treasury and Internal Controls to align cash management processes with company policies.

Requirements

• 3+ years of retail and cash management experience in a similar role
• Strong leadership, communication, and planning skills
• Ability to work well under pressure
• Even-tempered with ability to continuously multi-task
• Strong organizational with a deep understanding of inventory management
• Flexible with schedule changes to accommodate needs of the business
• Ability to lift between 0-25 lbs. without assistance
• Excellent problem-solving and communication abilities
• Proficiency in retail systems, reporting tools and MS Office (experience with SAP Retail is a plus)
• Strong management soft skills
• Commitment to operational excellence and client-first mentality
• Ability to manage multiple priorities in a fast-paced, luxury retail environment
• Acute interpersonal skills and a collaborative management style

Nice To Haves

• prior experience in a luxury environment preferred
• experience with SAP Retail is a plus

Responsibilities

• Support the execution of audit compliance, transaction accuracy, and integrity of MSC and related systems
• Assist in maintaining alignment with enterprise treasury and internal control standards
• Reinforce segregation of duties and dual control procedures to help minimize operational risk
• Monitor and follow up on all outstanding aged deposits, open client inquiries, and sourcing product requests
• Support delivery of training on cash handling, POS operations, and treasury policies to improve team accuracy and compliance
• Assist in maintaining reconciliation processes and documentation to support timely resolution of discrepancies and variances
• Partner with Treasury and Internal Control teams as needed to support compliance and policy alignment
• Collaborate with Cash Office Manager and Selling teams to resolve POS-related questions and issues
• Assist with oversight of cash handling, accounting activities, and boutique operational requirements
• Help ensure adherence to cash transaction procedures across all staff and management
• Support training efforts for SSAs and Sales teams to ensure accurate transaction processing
• Reinforce team understanding and compliance with POS standards and company policies
• Communicate updates on POS and Cash Office procedures to store team members
• Maintain ongoing communication with Store Management and Operations leadership
• Assist in ensuring POS equipment and cash office tools are functioning properly and issues are escalated promptly
• Support execution of equipment audits and system checks (e.g., PED audits, backup terminal testing)
• Assist with cash audits, discrepancy follow-ups, and daily media reviews, escalating issues when appropriate
• Partner with Store Management to support My Store Control system compliance
• Support scheduling efforts and contribution to performance review preparation
• Assist with completion of remote sales and chargeback documentation in partnership with Corporate Accounting
• Support with other operational duties as needed
• All other duties assigned by supervisor

Benefits

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental Leave and Transition Time
• 401(k) and Roth Retirement Plan with company matching and profit sharing
• Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed