Assistant Manager - Student Housing

Tarantino Properties•Waco, TX

5h•Onsite

About The Position

The Green at Waco Apartments is seeking an experienced and enthusiastic Assistant Property Manager for our Student Housing community located in Waco, TX.

Requirements

1-3 years of property management experience required
Experience in student housing required
Leasing experience required
Experience with rent collections, delinquency management, and resident ledgers.
Experience handling renewals, move-ins, move-outs, and resident correspondence.
High attention to detail with strong organizational and administrative skills.

Responsibilities

Partner with the Property Manager in overseeing daily property operations, leasing performance, marketing initiatives, and resident satisfaction.
Supervise, coach, and train the leasing team to meet leasing goals, company standards, customer-service expectations, and Fair Housing requirements.
Take an active leadership role in generating traffic, converting leads, securing renewals, and achieving the property’s occupancy and revenue goals.
Develop and execute the property’s marketing strategy, including campus outreach, digital advertising, resident referrals, promotions, events, and local partnerships.
Maintain the property’s marketing calendar and ensure all campaigns, outreach activities, and promotional initiatives are completed on schedule.
Oversee social media platforms and review community communications for accuracy, professionalism, brand consistency, and compliance before publication.
Monitor lead activity, follow-up performance, tour-to-lease conversion, availability, renewals, and other leasing metrics; identify performance gaps and implement corrective action.
Conduct monthly market surveys, monitor competitor pricing and promotions, and recommend rate, concession, and marketing adjustments.
Review and approve rental applications in accordance with established rental criteria and ensure lease files are complete and accurate.
Maintain the integrity and accuracy of Entrata data, including guest cards, traffic sources, follow-ups, applications, leases, renewals, resident accounts, availability, and work orders.
Complete daily lease approvals, renewal updates, availability reviews, and other time-sensitive leasing activities.
Track unit and bed availability and support roommate-matching efforts, transfer requests, and occupancy planning.
Meet regularly with the Property Manager and Market Director to review leasing performance, marketing results, operational concerns, financial performance, and action plans.
Assist with move-in, move-out, and turnover coordination, including resident communications, scheduling, file preparation, inspections, and operational procedures.
Support the planning and execution of resident events, leasing events, outreach activities, and promotional campaigns.
Assist with invoice review and approval, expense tracking, purchasing, and the timely submission of property expenses.
Provide exceptional customer service and timely communication to residents, prospects, guarantors, vendors, and community partners.
Perform administrative and operational duties assigned by the Property Manager.
Serve as acting Property Manager when necessary and help maintain continuity of property operations, team supervision, leasing, marketing, and resident services.