Assistant Manager, Safety & Security

Los Angeles Football Club•Los Angeles, CA

11h•Onsite

About The Position

The Assistant Manager, Safety and Security is responsible for reviewing and implementing a comprehensive customer and event safety program for BMO Stadium. This position is responsible for the day-to-day operation of the Safety and Security department to ensure all LAFC facilities are consistently providing the soundest and best customer service experience while maintaining industry best safety standards. This role reports to the Manager, Safety and Security.

Requirements

Degree from an accredited College/University in Business Administration, Criminal Justice or related field, or equivalent experience in similar role required.
Minimum of 2+ years of security experience or related role required, preferably in a sports and entertainment venue.
Previous experience managing staffing for major events (attendance over 20,000).
Ability to multitask and operate effectively in a dynamic working environment with frequent changes.
Professional demeanor at all times with the ability to handle public and/or difficult situations in a calm manner.
Ability to communicate effectively and efficiently both written and verbal.
Working knowledge of Google Workspace programs (Gmail, Sheets, Doc, ect).
Ability to stand, walk, sit, use of hands to handle, or feel, reach with hands and arms.
Ability to lift and/or move up to 50 pounds, unassisted.
Must possess a current California Guard Card or can acquire card immediately upon employment.
Flexible schedule with the ability to work nights, weekends, and holidays as required.

Nice To Haves

Working knowledge of ABI scheduling program is a plus.
Bilingual in Spanish is a plus.

Responsibilities

Implement and enforce building operations and event security protocols, hiring practices, training and retention, shift schedules, daily venue activity schedule, video surveillance system, and incident report/documentation.
Serve as secondary supervisory contact for LAFC full and part-time security officers and supervisors regarding performance, operations, and department needs.
Supervise, motivate, and train security staff.
Track time and attendance, manage scheduling, and ensure adherence to schedules.
Ensure the department operates within the established budget and seek cost-effective solutions.
Develop and distribute staffing estimates and invoicing for all public and private events.
Create and execute the facility’s command center operation plan for event and non-event days.
Assist in the development and implementation of written documentation for safety and security plans for events and daily operations.
Stay updated on changes to technology, laws, ordinances, rules, and procedures affecting the security industry.
Ensure initiatives and programs are consistent across the security and safety department.
Respond to escalated issues or emergency situations appropriately and in a timely manner.
Partner with department heads to create a credential program for staff and coordinate electronic access control systems.
Utilize and manage the on-site incident reporting system and storage of after-action reports.
Assist department head in the development and execution of inventory, storage, and issuance programs for key venue assets.
Serve as department manager on duty for assigned events.
Perform other duties as assigned by Supervisor.