Assistant Manager - Restaurant SF

Casino and•Dover, DE

2d•$50,000•Onsite

About The Position

The Assistant Manager - Restaurant is responsible for a wide range of operational duties to ensure the smooth and efficient running of the restaurant. This includes managing budgets, supervising staff, handling guest relations, maintaining cleanliness, and overseeing opening and closing procedures. The role involves direct interaction with guests to ensure satisfaction and gather feedback, as well as managing employee relations, including scheduling and performance evaluations. The Assistant Manager also plays a key role in hiring, training, and motivating staff, ensuring compliance with all relevant laws, regulations, and company policies, including safety and recycling programs. A strong understanding of the industry and competition is expected, along with effective communication skills.

Requirements

Must be available to work weekends, holidays, and nights as scheduled
Must be actively at work to perform the essential functions of this job

Nice To Haves

New hires receive 30 consecutive days of free rides for new hires with DART
Earn reimbursements via Delaware Commute Solutions

Responsibilities

Monitoring of the budget
Staff supervision
Scheduling
Guest relations
Restaurant cleanliness
Opening and closing procedures
Initiates guest interaction through seeking and soliciting feedback from guests
Properly executes revenue and check control procedures on shift
Handles daily employee relations (e.g., scheduling, time adjustments)
Maintains a safe and sanitary work environment for all associates and guests
Gathers and implements all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks)
Finds solutions for problems such as call outs, last minute bookings or any other daily problems that may arise
Ensures that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests
Report all employee issues and concerns to the General Manager where applicable and make recommendations as to the appropriate resolution
Maintains presence on the floor during entire meal periods and ensures adequate coverage
Interviews, selects, hire and retain superior employees
Completes and issues timely evaluations for subordinates
Conducts formal and informal training for subordinates
Conducts formal and informal coaching and counseling with subordinates
Rewards and recognizes superior performers
Ensuring service stations, POS terminals, bars & retail areas are operational
Ensures that employees work safely and follow all safety rules
Ensures compliance with relevant laws and regulations as well as company policies and procedures
Maintains up-to-date knowledge of industry and competition
Ensures effective communication within the department and company
Holds subordinates accountable for established performance expectations
Motivates and develops staff; provides advice and guidance as appropriate
Complies with and enforces compliance with the company’s recycling program standards
Actively at work to perform the essential functions of this job
Performs other duties as assigned