Assistant Manager, Production - The Foundry Thrift Store - Cullman, AL

The Foundry MinistriesCullman, AL
Onsite

About The Position

The Assistant Manager, Production, oversees the sorting, evaluation, and pricing of all donated items, including clothing, shoes, accessories, domestics, showcase items, and household goods. This role supports the training and supervision of program participants within the Production department, covering areas such as Employment Readiness, specific assignment training, sales, recycling, and discarding. The Assistant Manager also facilitates team discussions on program participant evaluations, recognitions, and G.R.O.W. issues, ensuring adherence to The Foundry's mission, vision, and core values. The position requires a willingness to sign The Foundry's Statement of Faith and reports directly to the General Manager, upholding Board of Directors' policies.

Requirements

  • High School Diploma, High School Equivalency Certificate, or GED.
  • One (1) year of retail management experience.
  • Able to use a computer/tablet to perform job duties.
  • Must be able to work required overtime as assigned by the General Manager, including but not limited to evening shifts and special events.
  • Extensive standing and walking.
  • Lifting to 50 pounds regularly.
  • Pushing and pulling bins, racks, and carts to 1,000 pounds with assistance.
  • Must be able to bend, stoop, crouch, and climb a step ladder approximately three feet in height to reach materials.
  • Must be able to work in a retail and warehouse environment, including exposure to dust and fluctuating temperatures.
  • Must express yourself verbally and accurately, and loudly or quickly convey verbal instructions.
  • Must hear and understand speech in person, via telephone, or other devices, and recognize work-associated sounds such as vehicle horns or emergency sirens.
  • Must have near and far visual acuity and clear peripheral vision.
  • Strong interpersonal skills.
  • Proven ability to resolve issues calmly and efficiently.
  • Servant leader.
  • Quick learner and enjoys the challenge of taking on new assignments.
  • Willingness to be a team player.
  • Willingness to sign The Foundry's Statement of Faith.

Responsibilities

  • Oversee the daily operations in the production department.
  • Serve as the store liaison in the absence of the General Manager and Assistant Managers, Sales.
  • Ensure staff, program participants, and volunteers follow all production procedures and protocols.
  • Maintain a neat, orderly, and clean production area.
  • Promote teamwork within all thrift store departments, working cooperatively to attain overall goals.
  • Ensure daily, weekly, and monthly production goals and metrics are met.
  • Ensure that production inventory is staged in designated areas.
  • Coach and mentor staff to meet professional development goals.
  • Manage team workflow by planning workloads, allocating tasks, and monitoring progress against goals.
  • Communicate with team members regarding new initiatives, policy revisions, and ministry updates.
  • Maintain safety standards by complying with operational objectives, ministry training, and reporting procedures.
  • Relay and confirm receipt of all Foundry emergency messages to those in your department.
  • Supervise the placement, training, and cross-training of all program participants assigned to the production department.
  • Provide workforce training to participants in soft skills and technical skills when applicable.
  • Follow program guidelines regarding interactions with and oversight of program participants assigned to the production department.
  • Communicate with Foundry program staff on issues and needs that concern both ministry departments as required.
  • Evaluate program participant performance following program guidelines and provide feedback by submitting G.R.O.W action requests.
  • Treat each program participant with dignity and professionalism.
  • Communicate issues and concerns regarding program participants to management.
  • Maintain program participant confidentiality at all times.
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