Assistant Manager, Operations

GOAT Group•Los Angeles, CA

5d•$75,200 - $94,000•Onsite

About The Position

At Flight Club, we hope to bring our values to life through the passion of our employees. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. In this role, you will: Understand Operations’ daily goals and needs Proactively plan for all operational processes, appropriately scheduling and training associates Open and close operational procedures of the warehouse Manage supply inventory and supply replenishments Monitor quality control of the inbound, outbound, verification, and support processes Create and maintain clear and accurate operations documents/procedures for reference purposes Track and troubleshoot order issues Be an ambassador of GOAT’s Core Values Assist in maintaining GOAT standards and promoting a positive on-site culture Inspire employees and invest in their growth and development

Requirements

2-5 years experience managing a team in an operational setting
Must be analytical, possessing the ability to recognize issues and assess productivity
Excellent written and verbal communication skills, ability to transfer his/her views onto others
Highly organized individual with demonstrated attention to detail, and ability to train others
A quick learner, a self-starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility
Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands
Must be able to lift and move boxes (up to 35 pounds)

Nice To Haves

Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources

Responsibilities

Understand Operations’ daily goals and needs
Proactively plan for all operational processes, appropriately scheduling and training associates
Open and close operational procedures of the warehouse
Manage supply inventory and supply replenishments
Monitor quality control of the inbound, outbound, verification, and support processes
Create and maintain clear and accurate operations documents/procedures for reference purposes
Track and troubleshoot order issues
Be an ambassador of GOAT’s Core Values
Assist in maintaining GOAT standards and promoting a positive on-site culture
Inspire employees and invest in their growth and development