Assistant Manager – Operations & Marketing

Big Blue Swim School•O'Fallon, MO

3d•Onsite

About The Position

Big Blue Swim School is a fast-growing, mission-driven company dedicated to showing kids they can do anything by unlocking their full potential in the water. We are seeking an enthusiastic and motivated Assistant Manager to join our O'Fallon, MO location—the first of four planned locations in the Metro St. Louis area. Role Scope The Assistant Manager – Operations & Marketing supports daily site execution and local growth by ensuring consistent operational standards and visible community presence.

Requirements

2+ years of supervisory or management experience preferred
Strong written/verbal communication, organization, and critical thinking
Comfort with networking and social platforms
Ability to lift 30 pounds and stand for extended periods
Availability for mid-shifts, evenings, and weekends

Responsibilities

Supervising shift coverage, coaching team members, and reinforcing safety and service expectations
Monitoring front-desk workflows, scheduling, and issue resolution to maintain a family-focused experience
Coordinating local outreach, partnerships, and events; serving as a brand representative in the community
Supporting social media planning and posting across platforms, with attention to voice and brand consistency
Tracking basic performance indicators and escalating risks or trends proactively