Assistant Manager of Lawn Chair Rentals and Wheelchair Attendants

Boston Symphony Orchestra • Tanglewood, MS

12d • $19 - $20

About The Position

The Assistant Manager of Lawn Chair Rentals and Wheelchair Attendants supports the manager in overseeing a part-time staff who provide essential mobility and comfort services to guests.

Requirements

• Must be at least 18 years of age.
• Excellent customer service and leadership skills, be able to remain thoughtful and courteous under pressure.
• Must be patient and be able to handle the general public under difficult conditions.
• Must be organized and be able to support the management of the Lawn Chair Rental and Wheelchair Attendant team.
• Must be able to assist the manager in leading a team of 20 part-time staff members and fill the role as manager when needed.
• Must be comfortable interacting with patrons with mobility needs.
• Must be able to push at least 200 Lbs. in a wheelchair, and must be able to lift up to 30 lbs.
• This position involves flexible hours, late nights and weekends.

Nice To Haves

• Customer service and retail experience a plus.

Responsibilities

• Support the Lawn & Wheelchair Rental Manager in managing a team of up to 20 staff members.
• Train the staff in assisting Tanglewood patrons with wheelchairs and with the lawn chair / cushion rental (see descriptions on the Tanglewood jobs page).
• Assist the team with the sales POS system for lawn chair / cushion rentals and help train the staff.
• Provide independent leadership for the staff when the Manager of Lawn Chair Rentals and Wheelchair Attendants is not present.
• Provide strong leadership, create a positive working environment, and support a team dynamic among the staff.
• Guide the staff in Customer Service skills and maintain the highest levels of service for Tanglewood attendees.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed