Assistant Manager of Laundry - 2nd Shift

Holiday Inn Club Vacations

1d•Onsite

About The Position

The Assistant Manager of Laundry leads the laundry team in the collection, cleaning and distribution of laundered products for the housekeeping department. Maximize linen processes, according to forecasts, for labor, supplies and linen/terry. This includes thorough knowledge of the functional area and oversight of the daily operations of the Laundry department, including organization, execution and accountability of all related functions, policies and procedures, and efficient operations of the department. This individual provides supervision of the laundry aids and laundry truck drivers. This includes interviews, training, developing, scheduling, supervision and evaluation of team members. Additional responsibilities include coaching and counseling and ensuring that productivity and quality standards are met or exceeded. This individual will ensure the staff’s commitment to maintaining service expectations through observation, communication, and recognition.

Requirements

High school diploma or equivalent.
Must have one to two years laundry and/or housekeeping experience.
Minimum of one year in a leadership role.
Must be at least 18 years of age with a valid driver’s license, and minimum of one year of driving experience.
Must meet company motor vehicle record requirements to drive company vehicle.
Must develop and maintain a strong working relationship with the team and other departments.
Must develop and maintain comprehensive knowledge of resort policies, procedures, and operations and ensure communication of relevant information as required.
Must demonstrate a commitment to the continuous development of his/her team to include driving employee engagement, effective performance management, and aligning goals.
Must have developed verbal and written communication skills.
Must have organizational and computer skills.
Must have the ability to solve problems; manage people, projects, time and quality; motivate and lead staff with diverse skill levels; multi-task; and set priorities.
Must be flexible and adaptable.

Responsibilities

Manage, motivate, train/re-train, develop, coach and counsel employees to achieve and exceed standards for quality/quantity.
Daily operations of the Laundry department, including organization, execution and accountability of all related functions, policies and procedures, and efficient operations of the department.
Complete weekly/monthly inventory for all supplies and linen/terry and assess need based on par levels and forecast. Place orders accordingly.
Manage preventative maintenance of laundry equipment, partnering with other departments or vendors as needed.
Attend/lead departmental and company meetings/initiatives/etc.