Assistant Manager, Lodging Maintenance and Public Spaces

Alterra • The Blue Mountains, ON

8d • Onsite

About The Position

The Assistant Manager, Lodging Maintenance and Public Spaces sets the cultural tone that creates revolutionary guest experiences while uniting their team around purpose and fun. This leader supports the daily operation and maintenance of the Village Suite Hotels as well as cleanliness of the Blue Mountain operated lodges, retail locations, public washrooms, and resort office spaces. This role leads and supports employees, coordinates maintenance and housekeeping activities, and ensures safe, efficient, and high-quality operations that enhance the guest and employee experience.

Requirements

• At least 3-5 years of Supervisory level experience with training, coaching and performance management experience.
• Knowledge of building systems, facilities management, and general contracting
• Intermediate computer skills required
• G-Class license required (resort vehicle usage required)

Responsibilities

• Overseeing the daily cleanliness and presentation of Blue Mountain operated lodges, rentals, retail locations, public washrooms, and office spaces, ensuring service standards are consistently met.
• Coordinating maintenance activities, limited to Village Suites Hotels by prioritizing work orders, monitoring out-of-order rooms, inspecting completed work, and ensuring repairs and preventative maintenance are completed effectively.
• Acting as a key contact for assigned internal and third-party property agreements, ensuring maintenance obligations, preventative maintenance programs, and special projects are executed to standard.
• Overseeing administrative functions supporting maintenance operations, including purchasing, inventory control, invoicing, contractor coordination, and reporting.
• Communicating expectations through daily briefings, scheduling, performance feedback, and ongoing training.
• Ensuring compliance with health and safety, emergency, regulatory, and quality standards while promoting a culture of accountability, communication, and continuous improvement.

Benefits

• Complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
• Free direct to lift access to over 14 iconic ski resorts across Canada and the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed