Assistant Manager: Lift Experience- Hourly
About The Position
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Requirements
- Must be at least 18 years old
- Ability to work outside, on your feet, in all weather conditions for long periods of time
- Track record of making independent decisions and taking ownership of outcomes
- Ability to stay enthusiastic and perform well in busy and stressful situations
- Willingness to work holidays and weekends as necessary
- Organization, accountability, responsibility, and punctuality
- Proven ability to make independent judgment calls that are in line with departmental and company values and standard operating procedures
- Professional guest service experience
Nice To Haves
- Previous Vail Resorts leadership experience preferred
Responsibilities
- Develop a high performing team through hiring, training, scheduling, performance management and development in accordance and alignment with company goals and strategies
- Create authentic connections with others; inspire trust and manage expectations while empowering others to share in the decision making and work process
- Develop future leaders while unlocking the potential of the supervisors, leads, and front- line scanners and lift operators
- Assist in development and execution of departmental strategies based around key performance indicators, including: safety, scanning accuracy, guest service, employee knowledge, employee engagement, workforce management, and budget management
- Foster a customer-focused environment and mindset to ensure delivery of an exceptional guest experience through all stages of the guest journey
- Promote, embrace, and adhere to Vail Resorts’ Mission and Core Values
- Technical, operational, and scanning knowledge, or resort knowledge with high learning agility
- Works well as a member of a team of leaders, with an ability to influence major decisions through reasoned analysis, and good judgement about people and business issues
- Able to constructively challenge and hold others accountable
- Leads by example, possesses a strong work ethic, is collaborative, and has high self- awareness
- Is decisive and maintains authentic humility
- Possesses energy, drive and an ability to execute
- Is flexible, agile, resilient, and has the ability to adapt quickly in a rapid-paced executive level environment
- Embraces personal leadership development
Benefits
- Free passes for employees
- Employee discounted lift tickets for friends and family
- Free ski lessons
- 40% retail discounts
- Free ski and snowboard lessons
- 40% retail discounts
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
