Assistant Manager - In-House Marketing

Hilton Grand Vacations • Capistrano Beach, CA

1d • Onsite

About The Position

HGV now offers Day One Team Member Benefits! We're seeking an experienced Assistant Marketing Manager to lead our on-site marketing teams to improve and increase bookings for Hilton Grand Vacations. This position will support the team by providing ongoing trainings to create a positive team environment, and managing the day-to-day operations.

Requirements

• 1 year of supervisory and/or experience developing a team in a sales or marketing environment.
• 1 year of timeshare marketing experience.
• Ability to effectively manage people and scheduling for a large team.
• Intermediate proficiency with Microsoft Word, Excel and Outlook.
• Skilled in interpersonal skills as well as oral and written communication.
• Strong organizational skills to run multiple duties in a fast-paced work environment while meeting deadlines.
• Consistent record of resolving customer service issues or owner service issues.
• High school diploma or equivalent
• Ability to work a flexible schedule to include evenings, weekends and holidays.

Nice To Haves

• 2+ years of people management experience and/or experience developing a team in a sales or marketing environment.
• Timeshare marketing experience with Hilton Grand Vacations.
• Ability to speak, read and write in Spanish.
• BA/BS/Bachelor's Degree.

Responsibilities

• Implement and complete tactical marketing plans as set by the Senior Director of Marketing to meet or exceed tour flow.
• Recruit, hire and train Team Members for Marketing programs.
• Champion Hilton quality customer care values throughout all Marketing channels.
• Maintain performance management standards, compensation plans and reporting Marketing programs.
• Develop and maintain relationships with local vendors, attractions, restaurants and hotel partners to support regional needs.
• Proactively seek and schedule ongoing workshops and training sessions to support maximum production, team building and culture.
• Mentor the Marketing team in "guest service" and "how to book tours" on a weekly basis.

Benefits

• Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers rooms for as low as $40/night and 50% off at participating hotel-operated restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED