Assistant Manager II-2

Family Dollar•Charlotte, NC

8d•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to help with store operations, customer service, and team development. The position supports the Store Manager in supervising, training, and developing Store Associates and helps maintain a positive, safe, and respectful environment. The role is based at 2400 Freedom Dr, Charlotte, North Carolina 28208-4045, and is full-time. The Assistant Manager helps ensure the store is operationally ready, customer-friendly, well-stocked, organized, clean, and compliant with company policies and safety guidelines. Responsibilities also include protecting company assets and carrying out corporate directives. Managers at stores selling alcohol and/or tobacco may need to provide background information required by local authorities to obtain the relevant licenses; failure to qualify or comply may lead to demotion or separation from employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Strong customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.