Assistant Manager II

Family Dollar•City of Niagara Falls, NY

16h•$20 - $20

About The Position

Family Dollar is seeking an Assistant Store Manager to help oversee store operations, customer service, and team development. The role supports day-to-day store activities, helps maintain merchandise and store presentation, performs opening and closing procedures as needed, and assists the Store Manager with supervising, training, and developing Store Associates. The Assistant Manager helps ensure company policies, operational directives, safety practices, and standards are followed, while promoting a positive, safe, and respectful environment for customers and colleagues. The position also includes maintaining store cleanliness, including bathrooms, floors, and trash; keeping the sales floor stocked and the stockroom organized; assisting with merchandise ordering and processing; and supporting record keeping, payroll, scheduling, deposits, and loss prevention. Managers may need to provide background information to obtain local licenses for stores selling alcohol or tobacco. Failure to qualify for a required license may lead to demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.