Assistant Manager II

Family Dollar•City of Niagara Falls, NY

9d•$20 - $20•Onsite

About The Position

Family Dollar is seeking an Assistant Manager II to help oversee store operations, provide customer service, and develop the store team. The role assists the Store Manager with daily activities, merchandise handling and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, store cleanliness, and adherence to company policies and safety guidelines. The Assistant Manager helps supervise, train, and develop Store Associates and supports a positive, safe, and respectful environment for customers and employees. Additional duties may be assigned. Managers at stores selling alcohol and/or tobacco may be required to provide background information to obtain local licenses; failure to qualify for or comply with licensing requirements may lead to demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal store areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain the sales floor and stockroom to company standards.
Protect and secure company assets, including store cash.
Follow company policies and safety guidelines and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.