Assistant Manager I

Family Dollar•City of Rochester, NY
•$18 - $19•Onsite

About The Position

Family Dollar is seeking an Assistant Manager I to help oversee store operations, provide customer service, and support team development. The role assists with daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, ordering and processing merchandise, store records, loss prevention, and maintaining company standards for store organization, safety, cleanliness, and asset security. The Assistant Manager helps the Store Manager supervise, train, and develop Store Associates and contributes to a positive, safe, respectful, and professional environment. Other duties may be assigned. The position is part-time and is located at 715 W Main Street, Rochester, New York 14611-2315. The stated pay range is $18 to $18.50. Managers may be required to provide background information to obtain local licenses for stores selling alcohol or tobacco; failure to comply with or qualify for licensing may result in demotion or separation.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Ability to lift up to 55 lbs. from floor to above shoulder height.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Strong communication, interpersonal, and written skills.
  • Ability to work in a high-energy team environment.
  • Exceptional customer service, organizational, and communication skills.
  • Strong problem-solving and decision-making skills.

Nice To Haves

  • High school diploma or equivalent.
  • Store management experience in a retail, grocery, or drug store environment.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address their questions or concerns.
  • Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
  • Maintain the promotional effectiveness of storefront fixtures and displays.
  • Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
  • Maintain the store, including a well-stocked sales floor and an organized stockroom, according to company standards.
  • Protect and secure company assets, including store cash.
  • Follow company policies, procedures, and safety guidelines, and ensure store associates follow them.
  • Help the Store Manager supervise, train, and develop Store Associates.
  • Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
  • Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Pharmacy insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
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