Assistant Manager I

Family Dollar•Tucson, AZ

97d•Onsite

About The Position

The Assistant Manager I helps the Store Manager with store operations, customer service, and team development. The role supports daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and the maintenance of company standards for the sales floor and stockroom. It also helps supervise, train, and develop Store Associates and contributes to a positive, safe, respectful, and professional environment. The position includes maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, and taking out the trash. Other duties may be assigned. Managers may be required by the local jurisdiction to provide background information to obtain a license to sell alcoholic beverages or tobacco products; failure to comply or qualify may lead to demotion or separation from employment. This is an at-will position, and the job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information when required by local jurisdiction to obtain a license to sell alcoholic beverages or tobacco products.