Assistant Manager I

Family Dollar•Penn Hills, PA

15d•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role helps run day-to-day activities, maintain merchandise and store presentation, carry out opening and closing procedures, process corporate directives, and support ordering, record keeping, loss prevention, and protection of company assets. The Assistant Manager helps supervise, train, and develop Store Associates and contributes to a positive, safe, respectful, and professional environment for customers and coworkers. The position also includes maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable. Other related duties may be assigned. Store managers may be required by the local jurisdiction to provide background information to obtain licenses for stores selling alcohol or tobacco; failure to comply with or qualify for such a license may lead to demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
May be required to provide detailed background information to obtain a local license to sell alcoholic beverages or tobacco products at the store.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow policies and procedures, including safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Help ensure a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.