Assistant Manager I

Family Dollar•Kentwood, MI

20d•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role assists with daily store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and maintaining the store according to company standards. It also helps supervise, train, and develop Store Associates and supports a positive, safe, and respectful environment for customers and employees. The position includes maintaining store cleanliness, including bathrooms, floors, trash, and other areas. Other duties may be assigned. The role is part-time and based at the Family Dollar location at 4233 Kalamazoo Avenue SE, Grand Rapids, Michigan 49508-3638. Managers may need to provide background information required by local authorities for licenses to sell alcohol or tobacco; failure to qualify for such a license may lead to demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain the sales floor, stockroom, and other store areas to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.