Assistant Manager I

Family Dollar•Texas City, TX
•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role helps keep the store stocked, organized, clean, safe, and aligned with company policies and operational directives. The assistant manager also supports merchandising, record keeping, loss prevention, and the supervision and development of store associates. The position may require providing background information to obtain local licenses for stores selling alcohol and/or tobacco; failure to comply with or qualify for a required license may lead to demotion or separation of employment. This job specification is not a complete or exclusive list of duties, and responsibilities may be amended or supplemented at the company’s discretion. Employment is at will, and the job description is not a contract of employment.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Ability to lift up to 55 pounds from floor level to above shoulder height.
  • Ability to meet the physical demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Strong communication, interpersonal, and written skills.
  • Ability to work in a high-energy team environment.
  • Exceptional customer service, organizational, and communication skills.
  • Strong problem-solving and decision-making skills.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

  • Assist with store functions and day-to-day activities.
  • Help customers in a positive and approachable manner and address their questions or concerns.
  • Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey requests, and other communications related to store activities.
  • Maintain the promotional effectiveness of storefront fixtures and displays.
  • Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
  • Maintain the sales floor, stockroom, and other store areas according to company standards.
  • Protect and secure company assets, including store cash.
  • Follow company policies, procedures, and safety guidelines, and ensure store associates follow them as well.
  • Help the Store Manager supervise, train, and develop Store Associates.
  • Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
  • Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
  • Perform other duties as assigned.
  • Provide detailed background information when required by local jurisdictions for alcohol or tobacco sales licensing.

Benefits

  • Medical insurance
  • Pharmacy insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
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