Assistant Manager I

Family Dollar•San Antonio, TX

3d•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role helps maintain merchandise, store displays, inventory, records, and store conditions; carries out operational directives and opening and closing procedures; protects company assets; and helps train and supervise Store Associates. It also involves maintaining a clean, safe, organized, and welcoming store environment, including cleaning and restocking bathrooms, sweeping and mopping floors, and taking out trash. Other related duties may be assigned. Managers may be required by the local jurisdiction to provide detailed background information to obtain licenses for stores that sell alcohol and/or tobacco; failure to comply with or qualify for a required license may result in demotion or separation from employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for local licensing requirements when required for a store that sells alcohol and/or tobacco.