Assistant Manager I

Family Dollar•Orlando, FL

50d•Onsite

About The Position

The Assistant Manager I supports store operations, customer service, and team development. The role assists with daily store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, ordering and processing merchandise, record keeping, loss prevention, and maintaining the store to company standards. The assistant manager helps the Store Manager supervise, train, and develop Store Associates and promotes a positive, safe, respectful, and professional environment for customers and employees. The position also includes maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, removing trash, and keeping all areas neat and presentable. Other duties may be assigned. Managers may be required by local jurisdictions to provide detailed background information to obtain licenses for stores selling alcohol and/or tobacco; failure to comply with or qualify for a license may lead to demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas, including a well-stocked sales floor and organized stockroom, to company standards.
Protect and secure company assets, including store cash.
Follow policies and procedures, including safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information to obtain alcohol and/or tobacco licenses when required by the local jurisdiction.