Assistant Manager I

Family Dollar•Spartanburg, SC

4d•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, asset protection, and compliance with company policies and safety guidelines. It also helps maintain a clean, organized, well-stocked store and a positive, safe, and respectful environment for customers and associates. The position includes frequent physical activity, including lifting up to 55 pounds from floor level to above shoulder height, walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Store managers may be required by local jurisdictions to provide background information to obtain licenses for stores selling alcohol or tobacco; failure to comply with or qualify for a required license may result in demotion or separation. Employment is at-will, and this job description may be modified as business needs evolve.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping them stocked and organized.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for local alcohol or tobacco sales licensing when required by the jurisdiction.