Assistant Manager I

Family Dollar•Detroit, MI

12d•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role includes assisting with daily store activities, maintaining merchandise and sales-floor presentation, processing corporate directives, supporting ordering and record keeping, protecting company assets, and helping supervise and develop Store Associates. The position also helps maintain a clean, safe, organized, and welcoming store environment and performs other duties as assigned. Managers may be required by the local jurisdiction to provide detailed background information to obtain licenses for stores selling alcoholic beverages or tobacco products. Failure to comply with or qualify for a required license may lead to demotion or separation from employment. The job description may be modified to meet business needs; employment is at-will.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Strong customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Provide approachable customer service and address customers’ questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged-merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and an organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure Store Associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.