Assistant Manager I

Family Dollar•Tulsa, OK

51d•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and associate development. The role helps maintain merchandise presentation and store standards, carries out opening and closing procedures, processes company directives, assists with inventory and record keeping, and helps protect company assets. The position also includes maintaining store cleanliness and a positive, safe, and respectful environment. Managers may be required to provide background information and qualify for local licenses if the store sells alcohol or tobacco.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and move merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain the sales floor and stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies and safety procedures and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide required background information and qualify for local alcohol or tobacco sales licenses when required by the jurisdiction.