Assistant Manager I

Family Dollar•Tulsa, OK

3d•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, asset protection, and adherence to company policies and safety guidelines. It also helps maintain a clean, organized, well-stocked store and fosters a positive, safe, and respectful environment for customers and associates. Other related duties may be assigned. This is a part-time position. Managers may be required by the local jurisdiction to provide background information to obtain licenses for stores that sell alcohol or tobacco; failure to qualify or comply may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Managers may be required by the local jurisdiction to provide detailed background information necessary to obtain a license to sell alcoholic beverages or tobacco products; failure to comply or qualify may lead to demotion or separation.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.