Assistant Manager I

Family Dollar•Terrytown, LA

23d•Onsite

About The Position

The Assistant Manager I supports the Store Manager with daily store operations, customer service, and the supervision, training, and development of Store Associates. The role includes helping maintain merchandise, displays, store standards, safety, security, and a positive environment for customers and employees. The position also includes cleaning and other duties as assigned. Managers may need to provide background information required by local authorities for store licenses to sell alcohol or tobacco; failure to comply or qualify may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives and communications, including Pull and Hold/Destroy, Task Compliance, and Key Survey requests.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, respectful environment and professional, friendly interactions with customers, associates, and leaders.
Clean and maintain the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for local alcohol or tobacco sales licensing when required.