Assistant Manager I

Family Dollar•Owensboro, KY

22d

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role includes assisting with daily store activities, helping customers, maintaining merchandise and store presentation, carrying out opening and closing procedures, and processing corporate directives. The Assistant Manager also supports merchandise ordering and handling, record keeping, loss prevention, cash security, and adherence to company policies and safety procedures. The position helps supervise, train, and develop Store Associates and is responsible for maintaining a positive, safe, respectful, clean, and well-organized store environment. Duties may include cleaning and restocking bathrooms, sweeping and mopping floors, and taking out trash. Other related duties may be assigned. Store managers may be required by local jurisdictions to provide background information to obtain licenses for stores that sell alcohol and/or tobacco; failure to comply with or qualify for a license may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide required background information for local alcohol and/or tobacco sales licensing if required by the jurisdiction.