Assistant Manager I

Family Dollar•Gallup, NM
•Onsite

About The Position

The Assistant Manager I helps the Store Manager with store operations, customer service, and team development. The role supports day-to-day activities, assists customers, maintains merchandise and store presentation, completes operational directives, and helps supervise, train, and develop Store Associates. It also involves record keeping, loss prevention, asset protection, safety and policy compliance, and maintaining store cleanliness. Managers may be required by the local jurisdiction to provide background information to obtain licenses for stores selling alcohol or tobacco; failure to comply with or qualify for a required license may lead to demotion or separation of employment. The position is part time and located at 2041 S 2nd St, Gallup, New Mexico 87301-5803. The job description lists physical demands including lifting up to 55 pounds from floor level to above shoulder height and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. High school diploma or equivalent is preferred, while the ability to read, interpret, and explain operational directives is required. The employer offers medical, pharmacy, dental, and vision insurance, an Employee Assistance Program, retirement plans, and Educational Assistance. The employer is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. Employment is at will, and the job description may be modified as business needs evolve.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Ability to lift up to 55 lbs. from floor to above shoulder height.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Strong communication, interpersonal, and written skills.
  • Ability to work in a high-energy, team environment.
  • Exceptional customer service, organizational, and communication skills.
  • Strong problem-solving and decision-making skills.
  • Managers may be required to provide detailed background information to obtain a local license to sell alcoholic beverages or tobacco products, and must comply with and qualify for any such license.

Nice To Haves

  • High school diploma or equivalent.
  • Store management experience in a retail, grocery, or drug store environment.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address questions or concerns.
  • Organize and transfer merchandise from delivery trucks through the stockroom to the sales floor as needed, and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
  • Maintain promotional effectiveness of storefront fixtures and displays.
  • Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
  • Maintain a well-stocked sales floor and organized stockroom to company standards.
  • Protect and secure company assets, including store cash.
  • Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
  • Help the Store Manager supervise, train, and develop Store Associates.
  • Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
  • Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Pharmacy insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
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