Assistant Manager I

Family Dollar•Smithfield, PA

4d•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, helps maintain merchandise and store presentation, carries out opening and closing procedures, processes corporate directives, and assists with ordering, record keeping, cash handling, and loss prevention. The Assistant Manager helps supervise, train, and develop Store Associates and promotes a positive, safe, and respectful environment for customers and employees. The position also includes maintaining store cleanliness, including bathrooms, floors, and other areas. Other duties may be assigned. Managers may need to provide background information required by local authorities to obtain licenses for stores selling alcohol or tobacco; failure to qualify for a required license may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Strong customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent preferred.
Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow policies and procedures, including safety guidelines, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.