Assistant Manager I

Family Dollar•Charlotte, NC

13d•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and compliance with company policies and safety guidelines. The Assistant Manager helps supervise, train, and develop Store Associates and contributes to maintaining a positive, safe, respectful, clean, and well-organized store environment. Other duties may be assigned. The position may require providing detailed background information to obtain local licenses for stores selling alcohol or tobacco; failure to comply with or qualify for such a license may lead to demotion or separation. Employment is at-will, and the job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address questions or concerns.
Help organize and transfer merchandise from delivery trucks through the stockroom to the sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information when required by the local jurisdiction to obtain an alcohol or tobacco sales license.