Assistant Manager I

Family Dollar•Kennedy Township, PA

23d•Onsite

About The Position

The Assistant Manager I helps the Store Manager oversee store operations, customer service, and team development. The role supports daily store activities, merchandise flow and presentation, operational directives, inventory-related processes, record keeping, loss prevention, and the safety and cleanliness of the store. The Assistant Manager helps supervise, train, and develop Store Associates and fosters a positive, safe, respectful, and professional environment for customers and employees. The position may also require providing detailed background information to local authorities to obtain licenses for stores selling alcoholic beverages or tobacco products. Failure to comply with or qualify for a required license may result in demotion or separation. Employment is at will, and the job description may be modified as business needs evolve.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain positive, safe, respectful, professional, and friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information when required by local jurisdiction to obtain an alcohol or tobacco sales license.