Assistant Manager I

Family Dollar•Fayetteville, GA

21d•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role assists with day-to-day store activities; merchandise handling and presentation; opening and closing procedures; processing corporate directives; ordering and handling merchandise; store record keeping; loss prevention; and maintaining company standards for store organization, safety, and cleanliness. The Assistant Manager helps the Store Manager supervise, train, and develop Store Associates and helps foster a positive, safe, and respectful environment for customers and employees. The position includes maintaining store cleanliness, such as cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable. Other duties may be assigned. Managers at stores selling alcohol and/or tobacco may be required by local jurisdictions to provide background information to obtain the required licenses; failure to comply or qualify may result in demotion or separation from employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, processing damaged merchandise, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide background information required by the local jurisdiction to obtain alcohol and/or tobacco sales licenses, if applicable.