Assistant Manager I

Family Dollar•Campbell, OH

4d•$13 - $14

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role includes helping customers, managing merchandise flow and store presentation, completing opening and closing procedures, processing corporate directives, assisting with ordering and record keeping, and helping maintain loss prevention and company assets. The assistant manager also helps supervise, train, and develop associates; promotes a safe, respectful, and professional environment; and maintains store cleanliness. Additional related duties may be assigned. Managers may be required by local jurisdiction to provide background information and qualify for licenses to sell alcohol or tobacco at applicable stores.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
If applicable to the store, comply with local jurisdiction requirements to qualify for a license to sell alcoholic beverages or tobacco products.

Nice To Haves

High school diploma or equivalent preferred.
Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, maintaining records such as payroll and scheduling, and handling cash register deposits and receipts.
Assist with loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide background information and qualify for alcohol or tobacco sales licenses when required by local jurisdiction.