Assistant Manager - Hotel Valet Parking Operations

Mass Park Inc.•Syracuse, NY

6h•$24 - $26•Onsite

About The Position

We are currently seeking a dedicated and driven Shift Supervisor to help oversee Valet Parking Operations at Syracuse Marriott, Downtown Syracuse, NY. Pay will be $20/hour plus tips. We expect this position to earn around $4-$6/hour on average in gratuities. The schedule will vary based on the accounts needs. It will require the employee to work nights and weekends. A detailed schedule can be further discussed during the interview. Please be clear when applying on exactly what you are available for.

Requirements

Have your own transportation (driving experience)
Have experience working in customer service
Be over the age of 18 (due to laws about operating heavy machinery)
Must speak fluent English to communicate effectively with customers
Valid Class D license to operate a motor vehicle, held for at least one year prior to applying.
A driving record will be required at the time of application, and it must be approved for the applicant to be considered for a position.
The Class D license must be kept in good standing for the duration of employment.
Standing at least 8 hours a day
Running to retrieve vehicles, 50 times a day or more
Entering and exiting customers vehicles 75 or more times daily
Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
Communicate effectively with customers and coworkers
Must undergo a criminal records check
Must be available to work weekends and holidays when necessary
Must have a neat appearance and good attitude
All employees are hired on a 30 day trial period. If during that time the employee does not perform their duties to the satisfaction of management, they can be terminated without cause

Nice To Haves

Applicants with a background in customer service, hospitality, retail, transportation, and security often make a good fit for this position.

Responsibilities

Take a proactive approach to safety and customer service policies and/or needs
Overseeing daily site operations
Serving as the main point of contact for client communication and needs in the absence of the account manager
Supporting, coaching, and overseeing on-site team members
Ensuring compliance with company and client policies
Addressing and resolving operational or personnel issues as they arise
Assisting with employee concerns or training as needed
Greet and assist customers, park their vehicles, and be a visible representative of the establishment we provide services for.
After parking the vehicle, the attendant will run back to the station and be prepared to assist the next patron.

Benefits

Pay will be $20/hour plus tips. We expect this position to earn around $4-$6/hour on average in gratuities.
Weekly payroll - get a check, direct deposit, or a pay card each week, in addition to tips earned daily!
Health/Dental insurance is available after 90 days (50/50 split)
Earn up to 3 weeks time off by year 5, 56 hours of PTO available year 1
401k plan after 1 year
Paid training
Employee discounts
Room for advancement! We pride ourselves on developing leaders from within our own ranks whenever possible.
Positive company culture
Numerous Benefits and Incentive Programs for Employees
Company trips (such as professional sporting events or company picnics)
Quarterly newsletter to update you on what's new with the company and to inform you of new opportunities
We promote management from within the company.
At VPA you are not just a face, all levels of management get to know each and every one of you when working side by side
In this tough economy our company has still been growing at a rapid rate providing new opportunities for staff
Valet Park of America is committed to its customers, clients, employees, and community.
Scholarship Opportunities